Website Terms and Conditions

The Site is operated by Happy Grounds Management LLC and its affiliated park operators (together, "Happy Grounds," "we," "us," or "our"). Happy Grounds operates and markets campgrounds and related lodging in multiple states, including recreational vehicle (RV) sites, tent sites, cabins, cottages, glamping, and seasonal stays. Individual parks may be owned or operated by separate affiliated entities. Park-specific rules, rates, and policies apply in addition to these Terms.

Content on the Site (descriptions, photos, amenities, availability, promotions, and maps) is for general information. Amenities, rates, and availability can change. A reservation is not confirmed until you complete checkout (or we confirm in writing) and any required deposit or payment is received. Confirmation emails and your reservation details control the stay you booked.

• You must be at least 18 years old to book a stay or create an account.
• You are responsible for keeping your account login and payment information accurate and secure.
• You agree that information you submit (including guest counts and vehicle/RV details) is true and complete.

• Rates, fees, taxes, and deposits are shown at booking or stated by the park. Additional fees (pets, extra guests, late check-in, wifi, dump, firewood, etc.) may apply as disclosed at booking or at the park.
• Payment is processed through our booking platform or as directed at checkout. You authorize charges for the stay, applicable taxes, and any amounts owed under the park's cancellation or damage policies.
• Promotions and deals are subject to their stated terms, blackout dates, and park participation. We may correct obvious pricing or availability errors.
• Seasonal and long-term stays may require a separate seasonal agreement or park contract. If there is a conflict, the park agreement for that stay controls.

Cancellation, change, and refund rules are set by the booking confirmation and the applicable park policy. Those rules may differ by park, stay type, and season. No-shows may be charged according to the confirmation. Contact the park or booking support as soon as possible if you need to change or cancel.

• You must check in as directed by the park and follow all posted and provided park rules, quiet hours, fire rules, speed limits, and pet policies.
• Only registered guests and approved vehicles/RVs may occupy the site. Over-occupancy, subletting, or commercial use of a site without written approval is not allowed.
• We may refuse service, relocate a guest, or terminate a stay without refund if a guest violates park rules, creates a safety risk, damages property, or engages in illegal or harassing conduct.
• You are responsible for your guests, visitors, children, and pets.

Camping and outdoor recreation involve inherent risks, including uneven ground, weather, insects, wildlife, water features, campfires, recreational equipment, and the acts of other guests. By visiting a Happy Grounds park, you voluntarily assume those risks to the fullest extent allowed by law. Supervise children at all times.

You are responsible for damage you or your party cause to sites, amenities, cabins, equipment, or other property, beyond ordinary wear and tear. We are not responsible for loss, theft, or damage to your personal property, vehicles, or RVs, except to the extent caused by our gross negligence or willful misconduct where such limitation is allowed by law.

• Do not misuse the Site (scraping, hacking, overloading, introducing malware, or using automated bots without permission).
• Do not post unlawful, defamatory, or infringing content in reviews, forms, or other interactive features.
• We may suspend or terminate Site access for misuse.

The Happy Grounds name, logos, site design, text, photos, and other content are owned by us or our licensors. You may view and print pages for personal, non-commercial use. You may not copy, sell, or reuse Site content for commercial purposes without our written consent.

The Site may link to third-party sites or use third-party booking, payment, map, or review tools. We do not control those services and are not responsible for their content, policies, or practices. Your use of them is at your own risk and may be subject to their terms.

THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

TO THE FULLEST EXTENT PERMITTED BY LAW, HAPPY GROUNDS AND ITS OWNERS, AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR COST OF SUBSTITUTE LODGING, ARISING FROM YOUR USE OF THE SITE OR A STAY AT A PARK. OUR TOTAL LIABILITY FOR CLAIMS ARISING FROM THE SITE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE BOOKING GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE PLACES, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED.

You agree to defend, indemnify, and hold harmless Happy Grounds and its affiliates from claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Site, your stay, your breach of these Terms, or your violation of law or third-party rights, except to the extent caused by our gross negligence or willful misconduct.

Our collection and use of personal information is described in our Privacy Policy. By using the Site, you consent to that processing as described there.

We may update these Terms from time to time by posting a revised version on the Site with a new effective date. Continued use of the Site after changes means you accept the updated Terms. Material changes to an existing confirmed reservation will not apply retroactively to that reservation unless required by law or agreed in writing.

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law rules, except that mandatory consumer-protection laws of your state of residence may still apply. Park stays are also subject to the laws and regulations of the state and locality where the park is located. Disputes arising from these Terms or the Site will be brought in state or federal courts located in Massachusetts, unless a different forum is required by law.

Questions about these Terms or the Site: contact us at team@camphappygrounds.com or 508-519-3200, or use the Contact page on camphappygrounds.com. For issues about a specific reservation or park stay, contact that park using the phone or email listed on the Site.

If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. These Terms, together with your booking confirmation, park rules, any seasonal agreement, and our Privacy Policy, are the entire agreement between you and us regarding the Site. They do not create any third-party beneficiary rights except as expressly stated.